Case Manager

Position Title: Case Manager
Location: Albuquerque, NM
Status: Full-Time, Salaried
Salary: $48,000 per year
Benefits: Health Insurance, Group Life Insurance, Generous PTO

TGRCNM seeks a Case Manager to advocate for the mission of the organization by completing participant intake interviews, assessing participant needs, and linking participants to resources. The Case Manager will be responsible for establishing access plans for participants, taking into consideration their life circumstances and barriers to accessing care, programs, and services by arranging resources, including transportation and escort, if needed. The Case Manager will communicate participants' progress through regular meetings and disseminating results and obstacles to the support team. They will also improve staff competence by providing educational resources and training opportunities. The Case Manager will participate in the improvement of internal processes by studying, evaluating, and making recommendations for the re-design of procedures, implementing procedure changes, and rewriting associated policies and procedures. The Case Manager reports directly to Executive Staff.

Knowledge, Skills, and Abilities:

  • Minimum Master’s Degree in Social Work

  • Minimum 2+ years of previous experience in case management

  • Excellent documentation skills, ability to analyze information quickly, ability to make decisions in a fast-paced environment

  • Solid verbal and written communication skills

  • Excellent people skills, experience resolving conflict, and ability to work well with others with minimal supervision

  • Committed to working with marginalized and disconnected populations

  • Flexible, responsive to Center needs, able to juggle multiple priorities

  • Committed to confidentiality in all aspects of the work environment

  • Compassionate and caring

How to Apply:

Apply by November 26, 2018. Please email cover letter, resume, and educational information to Please reference the job title in the subject line and ensure your contact name and email are provided.